I need to get in contact where do I go?
Please email me at videowicks@gmail.com I typically respond within a couple of hours and at max. 24 hours. 

What are your candles made out of?
My candles are made out of Soy Wax, my candles are vegan and human friendly. I do not use natural Mica in my products for ethical reasons however there may be synthetic mica on the top of your candle. All fragrances have been tested appropriately and bought from websites with full listing of chemicals inside of them. All allergens are listed on the item page.

All glitter used in my candles are eco-glitter products, this means they do not contain plastic and are safe to burn.

Do you take custom orders?
No and yes. Custom orders depend entirely on how busy I am but feel free to ask! I always take requests to add to my list of new candles.

Shipping is taking too long, is there anything you can do?
I can't control the post (as much as I wish I could). Sit tight and it should be with you soon. The only time it should take longer is during Christmas, but if you believe your item is stuck/lost please let me know.

What are your candles stored in?
My candles are currently in:
4oz/120g tins
7oz jars/198g glass jars
15.5oz/450g glass jars

What are your wax melts stored in?
My wax melts come in Wax Melt Clamshells, these are made out of 86% recycled material.